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The Job Satisfaction Survey (JSS) is a questionnaire used to evaluate nine dimensions of job satisfaction related to overall satisfaction. This instrument is well established among the other job satisfaction scales.
It measures one's satisfaction in five facets: pay, promotions and promotion opportunities, coworkers, supervision, and the work itself.
Scoring/interpretation: The MSQ score counts the number of errors, so a score of 0 is ideal; omissions are counted as errors. Three groups of severity of chronic brain syndrome were proposed according to number of errors made: 0-2 errors none or minimal; 3-8 errors moderate; 9 or 10 errors severe.
In 1967, Weiss et al. developed the short version of the MSQ - Minnesota Satisfaction Questionnaire, a 5-point Likert-type scale with 20 items.
In 1967, Weiss et al. developed the short version of the MSQ - Minnesota Satisfaction Questionnaire, a 5-point Likert-type scale with 20 items. This scale has been widely used in the literature being a well-known and stable over the time instrument with previous researches yielding excellent coefficient alpha.
6 methods of measuring employee satisfactionConduct employee satisfaction surveys. An employee satisfaction survey is one of the best methods.Use the employee satisfaction index (ESI)Use the Employee Net Promoter Score (eNPS)Have 1-on-1 meetings.Install an employee suggestion box.Use specialized software.
Jssscore. The Job Satisfaction Survey or JSS, has some of its items written in each direction--positive and negative. Scores on each of nine facet subscales, based on 4 items each, can range from 4 to 24; while scores for total job satisfaction, based on the sum of all 36 items, can range from 36 to 216.
The elements of job satisfaction are related to pay, promotion, benefits, work nature, supervision, and relationship with colleagues.
The Minnesota Satisfaction Questionnaire (MSQ) is designed to measure an employee's satisfaction with his or her job. Three forms are available: two long forms (1977 version and 1967 version) and a short form.
The factors that influence job satisfaction can be considered both at the individual (mainly one's values, but also personality and mental health) and the organizational level (work, payment, promotions, peers/colleagues, supervisor, top leadership and benefits/policies) 7.