Hawaii Network Services Agreement
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Sign and collect signatures with our SignNow integration. Send to multiple recipients, set reminders, and more. Go Premium to unlock E-Sign.
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FAQ
Spectrum and Hawaiian Telcom have the fastest download speeds in Honolulu. Spectrum offers an internet-only plan with download speeds up to 1,000 Mbps (wireless speeds may vary) at a starting price of $109.99 per month. Meanwhile, Hawaiian Telcom has speeds up to 1,000 Mbps for $74.99 per month.
Hawaiian Telcom is the 11th largest DSL provider in the United States. Hawaiian Telcom offers service in 1 state. Hawaiian Telcom offers DSL, Fiber, and Copper internet access. Hawaiian Telcom offers service in 90 zip codes nationwide.
Cincinnati Bell announced its acquisition of Hawaiian Telcom for $650 million in July 2017 and closed the deal in July 2018, paying about 60 percent in cash and 40 percent in stock. In heavy trading today on the New York Stock Exchange, Cincinnati Bell stock jumped $2.73 to $10.45.
The reset button can be found on the back of your Wireless Gateway. Press and hold the reset button for 3 seconds. Wait until the lights restore to their normal configuration. (Power, Wireless, Broadband 1, and Service lights should all be green).
If you do not consent to be bound by the Agreement, you must not use the Service or register as a subscriber of the Service, and must promptly call the Hawaiian Telcom customer service at (808) 643-3456 or (877)482-2211 to cancel the Service.
TV Equipment must be returned to either the Downtown or Kapolei TV Hawaiian Telcom Service Center upon termination of service. Visit hawaiiantel.com/standardrates for Equipment Replacement and Unreturned Charges or call 808-643-3456 for more information.
You agree to pay the charges applicable to your selected Service plan. In the event you have a Term agreement with us, the prices are valid for initial Term of Service. For any service offered on a month-to-month basis, Hawaiian Telcom will give you at least thirty (30) calendar day's prior notice of a price change.
Equipment Return or Exchange You may return or exchange your Hawaiian Telcom TV equipment at the following locations: Kapolei: 91-979 Kamaaha Ave, Kapolei, HI 96707 M-F 10am-7pm; Saturday 10am-6pm; Sunday closed.
If you do not consent to be bound by the Agreement, you must not use the Service or register as a subscriber of the Service, and must promptly call the Hawaiian Telcom customer service at (808) 643-3456 or (877)482-2211 to cancel the Service.
808-643-6111.
