Hawaii Result of Investigation of Disputed Credit Information and Disclosure of Consumer Rights in Event of Continued Dispute

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Under the Fair Credit Reporting Act, if a consumer disputes the completeness or accuracy of any item of information in the consumer's file, and the dispute is directly conveyed to the consumer reporting agency by the consumer, the reporting agency must, free of charge, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate, unless it has reasonable grounds to believe that the dispute is frivolous or irrelevant. If the information is erroneous, inaccurate, or can no longer be verified, the credit reporting agency must promptly correct or delete it and refrain from reporting the information in subsequent consumer reports.


Following any deletion of information or notation as to disputed information, the agency, on request of the consumer, must furnish to certain persons either: (1) notification of the deletion; or (2) the consumer's statement of the dispute or the agency's summary of the statement. The consumer reporting agency must clearly and conspicuously disclose the consumer's rights to make such a request, such disclosure to be made at or prior to the time the information is deleted or the consumer's statement regarding the disputed information is received.

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FAQ

First, the furnisher may be willing to fix the error, either because it actually does find an error or to maintain good customer relations. Second, if the furnisher does not respond, the credit reporting agency is legally required to delete the disputed information from your credit report.

You have the right to add a statement to your credit file. If an investigation doesn't resolve your dispute with the credit reporting company, you can ask that a brief statement of the dispute be included in your file and included or summarized in future credit reports.

If you disagree with the outcome of a dispute, your options include: Reach out to the lender. Contact your lender (or other data furnisher) to seek correction of discrepancies in their records. Re-file a dispute with the credit bureau.

REVIEWING YOUR DISPUTE RESULTS If the creditor does not respond within 30 days, TransUnion will delete the information from your credit report.

Upon making a determination that a dispute is frivolous or irrelevant, the furnisher must notify the consumer of the determination not later than five business days after making the determination, by mail or, if authorized by the consumer for that purpose, by any other means available to the furnisher.

You might not always get a fair outcome when you dispute a chargeback, but you can increase your chances of winning by providing the right documents. Per our experience, if you do everything right, you can expect a 65% to 75% success rate.

When you submit a dispute, the credit reporting agency must investigate the items in question ? usually within 30 days ? unless they consider your dispute frivolous.

You have the right to add a statement to your credit file. If an investigation doesn't resolve your dispute with the credit reporting company, you can ask that a brief statement of the dispute be included in your file and included or summarized in future credit reports.

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Hawaii Result of Investigation of Disputed Credit Information and Disclosure of Consumer Rights in Event of Continued Dispute