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3 Things You Should NEVER Say To A Debt CollectorAdditional Phone Numbers (other than what they already have)Email Addresses.Mailing Address (unless you intend on coming to a payment agreement)Employer or Past Employers.Family Information (ex.Bank Account Information.Credit Card Number.Social Security Number.
If the collection agency first contacts you by phone, insist that they contact you in writing. Do not give personal or financial information to the caller until you have confirmed it is a legitimate debt collector.
Debt collectors can call you on your mobile to discuss the debt, and if you happen to be at work when they call, this is not an offence. After all, they genuinely might not know you are at work. Moreover, debt collectors can call you at work as long as they do not reveal the reason they are calling.
Debt collection agencies don't have any special legal powers. They can't do anything different to the original creditor. Collection agencies will use letters and phone calls to contact you. They may contact by other means too, such as text or email.
You only need to say a few things:This is not a good time. Please call back at 6.I don't believe I owe this debt. Can you send information on it?I prefer to pay the original creditor. Give me your address so I can send you a cease and desist letter.My employer does not allow me to take these calls at work.
Debt collectors have no special legal powers. You may feel under pressure to pay more than you can afford, but don't feel threatened. Find out more about the difference between debt collectors and bailiffs. Debt collectors may work for your creditor, or they may work for a separate debt collection agency.
What are debt collectors not allowed to do?Contact you at your workplace or via social media.Give you incorrect or misleading information.Contact you outside the hours of 8am-9pm on working days or at all on weekends and holidays.Tell other people such as family about your debt situation.More items...
Top 7 Debt Collector Scare TacticsExcessive Amount of Calls.Threatening Wage Garnishment.Stating You Have a Deadline.Collecting Old Debts.Pushing You to Pay Your Debt to Improve Your Credit ScoreStating They Do Not Need to Prove Your Debt ExistsSharing Your Debt With Family and Friends.
What Does a Debt Verification Notice Include? A debt collector has to send you a written statement outlining the specifics of your debt that is in collection. Within five days of contacting you, a debt collector must send you this written notice with the amount of money you owe and the name of the original creditor.
No. Under federal law, a debt collector may contact other people but generally only to find out how to contact you. The CFPB's Debt Collection Rule clarifying certain provisions of the Fair Debt Collection Practices Act (FDCPA) became effective on November 30, 2021.