Guam Confronting a Troubled Employee Checklist

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Multi-State
Control #:
US-159EM
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Word; 
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This checklist provides clear directives to management in the do's and don'ts of confronting a troubled employee.
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FAQ

10 Best Practices to Deal With Difficult EmployeesBe timely and deal with issues as they arise.Be open to the employee's perspective.Keep it short, and let the employee respond.Show empathy and genuine care.Don't sandwich negative feedback between positive reinforcement.Give positive feedback when it's deserved.More items...

Start by saying, "I'm not sure that you're aware that you (do whatever the unprofessional behavior is)." Discuss what the desired behavior or acceptable alternatives would be. If the employee seems resistant to addressing the behavior, go on to discuss the likely short- and long-term consequences of the behavior.

10 Best Practices to Deal With Difficult EmployeesBe timely and deal with issues as they arise.Be open to the employee's perspective.Keep it short, and let the employee respond.Show empathy and genuine care.Don't sandwich negative feedback between positive reinforcement.Give positive feedback when it's deserved.More items...

Here's How to Tell Someone Their Work Is Sloppy (and Actually Get Them to Change Their Ways)Put Aside Any Negative Feelings.Don't Assume Bad Intent.Address It Early (and Privately)Reflect on the Person's History.Consider Your Own Role.Ask Thoughtful Questions.Give Examples (But Avoid Being Accusatory)More items...

The plan includes steps that anyone can follow.Ask before telling. Start by asking your employee how they think they're doing on their goals.Clarify non-negotiables.Connect to the employee's goals.Describe specific behaviors.Craft a plan together.

5 Best Practices for Managing Employee Performance IssuesPrevent problems before they start. The key to getting employees to meet your expectations is to set those expectations with them up front.Provide regular feedback.Diagnose the problem.Create a performance improvement plan.Document everything.

7 Tips for Addressing Employee Performance IssuesKeep it specific, factual, and unemotional.Be thorough but don't embellish.Don't make it personal.Be prepared to listen to and consider valid excuses.Outline an action plan.Follow through.

Here are some steps you can take to issue a verbal warning easily and appropriately:Take the employee into a private room.State the issue clearly.Discuss the changes they should make.Provide a timeframe for correction.State consequences.Provide support for change.

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Guam Confronting a Troubled Employee Checklist