Georgia Rate Your Company - Dealing with Customer Complaints

State:
Multi-State
Control #:
US-04034BG
Format:
Word; 
Rich Text
Instant download

Description

No matter what type of business you run, there will come a time when one of your customers has a complaint. In order to maintain positive customer relations, you must know how to deal with customer complaints. The following form is a survey for employees to rate their employer as to how it deals with customer complaints. Also included are some tips on how to maintain good customer relations.

How to fill out Rate Your Company - Dealing With Customer Complaints?

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FAQ

This Act applies to every contract for goods or services entered into between a consumer and a merchant in the course of his business.

File a Claim with the Equal Employment Opportunity Commission. If you've given your employer an opportunity to fix the problem internally and the company fails to act, your next step in the legal chain is to alert the U.S. Equal Employment Opportunity Commission (EEOC).

The Georgia Fair Credit Reporting Act is a law that is an add-on to the federal Fair Credit Reporting Act ("FCRA") which requires creditors, also known as furnishers, and the crediting reporting agencies or CRAs maintain the accuracy of consumer credit reports and files.

Not only is it the means to gather valuable customer insight, it also helps your company progress to improvements that lead to reduced costs, increased profitability and increased customer satisfaction.

Submit an online complaint. Complete our online form. ... Send in a paper form. Download, print and complete our Consumer Complaint Form (in ENGLISH or SPANISH ) and submit it by mail or fax to 404-651-9018. ... Call us. Call us at 404-651-8600 or 1-800-869-1123 (toll-free in Georgia).

Section 48-2-35 - Refunds (a) A taxpayer shall be refunded any and all taxes or fees which are determined to have been erroneously or illegally assessed and collected from such taxpayer under the laws of this state, whether paid voluntarily or involuntarily, and shall be refunded interest, except as provided in ...

Georgia's Fair Business Practices Act prohibits unfair and deceptive acts or practices in the marketplace. This law applies to consumer transactions involving the sale, lease or rental of goods, services or property mainly for personal, family or household purposes.

Complain as soon as possible. A letter to the manager of the business that sold the product or performed the service is usually effective. Keep copies of all correspondence.

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Georgia Rate Your Company - Dealing with Customer Complaints