Subject: Request for Clarification on Duplicate Order Placed — Follow-up Needed Dear [Customer Service Representative's Name], I hope this message finds you well. I am writing to bring to your attention a concern regarding a recent order I placed with your esteemed company. On [order date], I submitted an order for [product/service] and have noticed that there seems to have been a duplication of the same order. I am reaching out to you today in order to understand the situation better and resolve any potential complications. As a loyal customer of yours for [number of years/months], I have always received top-notch service, prompt delivery, and outstanding products. Hence, I trust that this matter will also be handled with utmost care and efficiency. To provide you with specific details, the duplicate order I am referring to is as follows: Order Number: [insert order number] Date of Duplicate Order: [insert duplicate order date] Items Ordered: [list the products/services that were duplicated] Total Amount: [mention the total amount paid] Invoice Number: [if applicable] Shipping Address: [provide the shipping address] I kindly request you to investigate this matter and take appropriate action to ensure that I am not charged for the duplicate order. It is possible that this mistake occurred due to a technical glitch or a human error, and I am confident that you will rectify it promptly. I would appreciate it if you could keep me informed throughout this process, providing updates on the investigation and resolution. Furthermore, I would like to emphasize the importance of a refund or credit to my original payment method for the duplicated order. If there are any additional documents or clarifications required from my end, please do not hesitate to reach out to me directly at [your contact number] or [your email address]. I trust that your team will handle this matter diligently and do everything possible to ensure customer satisfaction. Thank you in advance for your prompt attention to this matter. I value our business relationship and remain confident that this situation will be resolved swiftly and amicably. Yours sincerely, [Your Name] [Your Contact Information]
Florida Sample Letter for Follow-up on Duplicate Order
Description
How to fill out Florida Sample Letter For Follow-up On Duplicate Order?
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