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Office of the Tenant Advocate (OTA) Hotline Tenants with complaints regarding non-habitable living conditions can contact the Office of the Tenant Advocate at (202) 719-6560. If you believe your issue may be building-wide, please ask them to share your information with OAG.
For assistance call the Office of Fair Hearings at (202) 535-1245. C. Only a public housing resident (head of household) may file a grievance.
Due to COVID-19, the office is closed to walk-ins until further notice. For telephone intakes please call (202) 719-6560.
The Security Deposit, or Any Money Remaining After Taking Care of Repairs, Must Be Returned to the Tenant Within 45 Days of the Tenant's Departure. If the landlord does not return the security deposit at this time, the tenant can take legal action against the landlord.
Begin your letter by clearly stating the purpose of the letter, such as "I am writing to express my concerns about the noise levels in my apartment building." Keep the facts concise and clear. Your landlord is not going to read or respond to a 3-page complaint letter.
Small Claims Court Basics in Washington D.C. Recovery of unpaid rent. Damages that exceed the amount of the security deposit. Failure to uphold the responsibilities of the rental agreement. Early termination of a lease.
Begin your letter by recounting specific facts, including the date you moved out of your apartment and how long you lived there. You also want to include any letters or statements you received from your landlord, and the dates on those letters.