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Follow these tips to set clear expectations and ensure your customers feel satisfied and safe doing future business with you.Establish a return and refund policy.Listen to your customer.Offer a sincere apology.See if there's a way to fix it.Assure them it won't happen again.Offer something for their trouble.More items...?
Dear Sir, I am writing to you because I would like to make an official complaint. My name is (Name) and over the past two / three months, I have been trying to get my refund back of admission fees.
If you've paid for services not rendered, you should send a letter to the management of the company. You will be taken more seriously if you express your concerns in a professional manner.
Dear Employee First Name, As you are aware, you were recently overpaid Amount in wages (hereby referred to as the 'Sum'). The overpayment was due to Overpayment Reason and occurred on Overpayment Date. We wish to reach an agreement with you for repayment of the Sum.
Subject: Requesting a refund of my payment.Dir Sir or Madam,This letter serves as a formal request for a full refund on the product that I bought from your company, through your Online Store.I read your terms and conditions, and I am well aware that customers are entitled to a full refund for a defective product.More items...
I would request you to kindly refund the over-paid amount i.e. (overpayment amount) at the earliest by (mode of payment). I shall be highly obliged for your kind support.
Double-check your records before you take action after an overpayment.Document the overpayment in your records.Type a letter to the person who made the payment, explaining that he paid in excess of the amount due.Debit the same account that you applied your customer's or client's payment to when you send the refund.More items...
Write clearly, using professional, clear language. Use straightforward terms which are easy to understand, and make a direct request for the refund, stating the reason that you are asking. Include any pertinent information, such as the date that the work was supposed to be started and finished.
I am writing this mail to bring your kind attention to the refund for the product I had ordered from your website. I had ordered a saree worth Rs. 5,499 on 25th January with order Id 654321, but I had received a damaged product for which I had requested a return.