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The initial processing time for a claim takes four to six weeks; then if it is determined you qualify to receive payment, you are paid every two weeks from a fund paid by employers. The first payment you may receive is postponed by one week's worth of payment, called the waiting week.
To file a claim online or to check the status of your claim, please visit, Colorado's UI online claims portal.
Our Virtual Assistant, available both at ColoradoUI.gov and by phone at 303-318-9000 or 1-800-388-5515, is available 24/7 to help you get the answers you need about your unemployment claim. In many cases, you no longer need to wait to speak to a live representative to get help.
Once your application has been approved, the Department of Labor will send a Monetary Determination with information on your weekly benefit amount. After making your claim, it will take between two to three weeks to receive it. Delays may be caused if the state needs additional information before sending payment.
In order to be paid benefits, you must request payment every week. If you are eligible for benefits, payment will be deposited to an unemployment debit card. After claim processing, payment may take two to three business days to receive from the time you submit your payment request.
Our Virtual Assistant, available both at ColoradoUI.gov and by phone at 303-318-9000 or 1-800-388-5515, is available 24/7 to help you get the answers you need about your unemployment claim. In many cases, you no longer need to wait to speak to a live representative to get help.
We recommend that you complete at least 5 work-search activities each week. In instructed, register with a workforce center at or in person at your local workforce center if they are accepting in-person customers.
Colorado: Colorado law currently requires an employer to respond to a request from the Division of Unemployment Insurance within twelve calendar days after the date on which the Division requests the information. The law specifies that the information must be received within twelve calendar days.
The state has doubled its call-center staff and opened a new dial-in service for people dealing with the Pandemic Unemployment Assistance program. For help with regular unemployment claims, call 303-813-2800.
Benefit payments normally issued on Monday and Tuesday will each be delayed by 1-2 days depending on your method of payment.