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Manage branch staff, including recruitment, training, and performance management. Oversee branch operations, including customer service, sales, and financial transactions. Ensure compliance with all applicable laws, regulations, and policies. Develop and maintain relationships with customers and other stakeholders.
Manages the flow of cash and financial instruments. Develops and oversees procedures to safeguard assets, records, and loan collateral and securities. Reviews, assesses, and oversees loan applications. Facilitates the approval and rejection of personal and commercial credit and loans.
Branch Sales Manager-CASA (BSM-CASA) Administer and ensure compliance to all sales practices in branch. Maintain the productivity of the sales officers (SOs) Meet the business targets. Identify sales opportunities. Direct operational activities on a day-to-day basis. Generate leads for new business and customers.
Responsibilities Manage the branch's budget. Hire and train employees. Solve problems for bank customers and staff. Supervise branch employees. Communicate news and learning opportunities to other bank branches. Help customers and staff solve problems.
A branch service manager is responsible for overseeing the day-to-day activities and operations of a branch. As a branch service manager, you will direct all operational aspects of the business including customer service, human resources, and administration.
The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.