Messages Debt Collection Without Permission
Description
How to fill out Notice To Debt Collector - Unlawful Messages To 3rd Parties?
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FAQ
Here's what the message includes: This is a call from [collector's name] with [collection agency's name]. [Collection agency's name] is a debt collector. Please call us back at [Phone number].
In the new changes to Regulation F, the frequency at which a collections agency can contact a consumer has changed. This change, presented in Section 1006.14B21A, addresses telephone call frequency and restricts agencies to contacting a consumer seven times within seven consecutive days.
If you've ever received a text message from a debt collector, you've probably wondered whether it was legal. It's certainly unusual but debt collectors are not prohibited from making contact with you via text messages.
If you receive a text purporting to be from a debt collector, do not share personal or sensitive information via text message, especially if it's from someone you do not know. Instead, ask for validating details so you can confirm the debt and the person texting you are legitimate.
Under the FDCPA, any communication from a debt collector is required to disclose their identity. This means they must state their name, the name of the collection company and their phone number. Additionally, they must state that the communication is being done to collect a debt.