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Closing out an Internal Investigation: 5 Key Steps Meet with the Subject and Complainant. The first step in properly closing out an investigation is to conduct meetings with the accused as well as with the complainant. ... Document Everything. ... Review Communication. ... Review Policies. ... Make Changes to Prevent Future Incidents.
Your complaint about (insert very broad description to include dates if relevant) You contacted [for example, Complaints Team, Chief Exec] on [Date] to complain about [Issue]. ... Background. ... Investigation. ... [Complaint 1: insert detail as above] What happened? ... What should have happened? ... Conclusion. ... Action[s]/ Learning Point[s]
The following should help: Inform the complainant. Tell the complainant the results of the investigation and corrective action plan. If your findings substantiate her complaint, attempt to secure her acceptance of the action plan.
Can your employer really terminate you if you do not cooperate with their investigation? As one California man found out the hard way, the answer is yes. Decided in 2013, McGrory v. Applied Signal Tech, Inc.
Key points Identify the breach of your company policy or code of conduct. Mention the act of misconduct committed by the employee. Specify particulars of the allegations. Refer location, date and time. Refer relevant information and documentation.