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In order for a grievance to be considered ?timely? it must be first discussed (?filed?) at step-1 within 14-days of when the employee or the union learned, of may reasonably been expected to have learned, of the issue.
When a carrier wishes to file a grievance, they need to complete lines one (1) through four (4) on PS Form 8191. This form should be made available to you by your supervisor/postmaster; however, you can print one off the National Website.
Basic rules keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly. ... keep to the facts. ... never use abusive or offensive language. ... explain how you felt about the behaviour you are complaining about but don't use emotive language.
There are two stages to the Step 1 Grievance Process. The first stage is an informal discussion and must be initiated by the individual employee. The second stage is the formal meeting between a certified steward and the Postmaster, manager, or Step 1 designee.