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If you have multiple categories, mention the list of products and what warranty period exists for each. An example can be: The Warranty Period for Physical Goods purchased from My Company is 180 days from the date of purchase. You can also address the warranty status of products that have been repaired under warranty.
A warranty agreement is a legally binding contract outlining the terms of a warranty for an item or service. Use our warranty agreement template to describe your warranty coverage, how long it will last, and any exclusions or limitations.
Conclusion Clearly state the purpose of the letter. Provide detailed information about the product or service. Include specific terms and conditions of the warranty. Use professional language and tone throughout. Be concise and to-the-point in your communication. Address any potential concerns or objections upfront.
"I'm sorry we aren't able to do the repair for free since the warranty is expired, but we'll be glad to send one of our repairmen to your home tomorrow and we can invoice you for the work. Would you like me to schedule this for you?"
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.