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If the landlord deliberately or negligently fails to provide running water, gas or electrical service, reasonable amount of hot water, heat, air conditioning or cooling (where units are installed), or essential services, the tenant can ask the court for a return of part of the rent the tenant paid.
Filing a Complaint Complete an online civil rights complaint form. Call our toll free numbers: 877-491-5742 (Phoenix) or 877-491-5740 (Tucson) Write a letter that includes: The person's name and address. The name and address of the person the complaint is about. The address of the house or apartment involved.
If your landlord does not provide you with an itemization of the charges against your security deposit within fourteen days, refuses to allow a move-out inspection where you may be present, or you disagree with the list of damages that the landlord claims you owe, you may FILE A CLAIM IN SMALL CLAIMS COURT.
You can file a civil complaint with the Magisterial District Court and sue the landlord for double the amount of the security deposit (including interest, if applicable).
There is currently no state agency that enforces provisions in the Act, and because most landlord/tenant relations are private transactions, disputes that arise between landlord and tenants are generally considered private matters.