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Start a claim online by visiting support.apple.com or call 800-APL-CARE (800-275-2273). Claims must be filed within 60 days of incident. circumstances surrounding your device's loss or theft.
The best place to start is at getsupport.apple.com. Just answer a few questions and you'll be presented with options to help resolve your issue. You can also start the claim process with Assurant® by clicking on the File/Track Claim box available on most pages on our website.
Let's say you lose your iPhone 15 Pro and have theft and loss coverage. Your replacement costs are going to total $418 (a $149 deductible plus the $269 you paid for the AppleCare+ plan). That's a substantial amount to save when you're talking about a $1,000 phone.
How to file a claim. Is your iPhone lost or stolen? If it's covered by AppleCare+ with Theft and Loss, you can sign in with your Apple ID and file a claim for an iPhone replacement. Use the Find My app or go to iCloud.com/find to mark your iPhone as lost.
For You to be eligible for a Theft or Loss Service Event, you must have Find my iPhone enabled on Your Covered Device at the time of the Theft or Loss and this must remain enabled, and Your Covered Device must remain associated with Your Apple ID, throughout the Theft or Loss claims process.