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The West Virginia Consumers Credit and Protection Act requires every person engaging in this State in making consumer credit sales or consumer loans and every person having an office or a place of business in this State who takes assignments of and undertakes direct collection of payments from or enforcement or rights ...
Yes, Lemon Law claims are subject to statutes of limitation, like most laws. These differ wildly from state to state. But the Magnuson-Moss Warranty Act, which applies in all states, allows you to file a claim for up to four years after your warranty was breached.
For further assistance call our Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia. Our business hours are a.m. to p.m., Monday through Friday.
Individuals with questions about a complaint, or in need further assistance, are encouraged to contact the Attorney General's Office by calling our Consumer Hotline at 1-800-368-8808.
File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.
If the manufacturer can't fix the problem after a reasonable number of attempts, you can then file a claim with the West Virginia Attorney General's Office. To do this, you'll need to fill out a Lemon Law Affidavit and send it to the AG's office along with any supporting documentation.
The West Virginia lemon law defines a ?reasonable number of repair attempts? as three or more attempts for the same nonconformity without success. That number falls to one attempt for any nonconformity likely to cause death or serious injury if the vehicle is driven.
File a Consumer Complaint State of West Virginia. Office of the Attorney General Patrick Morrisey. Consumer Protection Division. 1-800-368-8808 or 304-558-8986. E-mail: consumer@wvago.gov.