Phone. Call (800) 339-4661 to apply with Call Center staff.
IHSS is a Medi-Cal program and is funded by federal, state, and county dollars. Referrals are made to the county In-Home Supportive Services program. A county representative will ask questions to gather information about the nature of the person's disability, things that they need help with, their income, and assets.
Of those who do get approved, it can take anywhere from two weeks to several months to finally receive benefits. This is due to the meticulous amount of paperwork involved, as well as the process of the case worker assessment, background check, and other procedures.
We typically see the credentials verification process completed in 60 – 90 days and the contracting phase complete in another 30 days for a total of 90 – 120 days from the time an insurance company receives the providers credentialing application.
Go to an IHSS Provider Orientation given by the county. Here you will learn important information about the program and the requirements for you to follow as a provider. Complete, sign and return the IHSS Program Provider Enrollment Form (SOC 426) directly to the County IHSS Office or IHSS Public Authority.
IHSS Provider Online Enrollment and Orientation Step 1: Begin the Online Enrollment Process. Step 2: Attend your Scheduled In-Person Appointment at Social Services. Step 3: Attend an In-Person Appointment with SEIU 2015 California's Long-Term Caregivers. Step 4: Complete and Pass your Background Check.
The applicant income limit is equivalent to 138% of the Federal Poverty Level (FPL). While this figure increases annually in January, for California Medicaid, the income limits increase each April. Effective 4/1/24, the monthly income limit for the IHSS program for a single applicant is $1,732.
Under the law, you are ineligible to work in the IHSS program ONLY if you have been convicted within the last 10 years of: 1) fraud against a government health care or supportive services program; 2) child abuse; or 3) abuse of an elder or dependent adult.