OU staff have access to the Employee Assistance Programme (EAP) which is a support/ counselling service provided by Health Assured for the OU. The EAP covers a range of issues such as sickness, family issues, finances etc.
For assistance, please visit the Life Resources Program webpage, or call LRP directly – 844-824-3273. If you prefer, you can also contact an LRP counselor through the website for a virtual session. GuidanceResources is available 24 hours a day, 365 days a year for both crisis and non-crisis circumstances.
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LifeMatters® by Empathia, San José State University's confidential Employee Assistance Program (EAP), is dedicated to employee well-being. From emotional and family counseling to providing geriatric care management, LifeMatters® offers both online and in-person support. Visit LifeMatters® online for more information.
Formal management referral is the most common type of EAP referral.