EAPs Definition. "EAPs are workplace-based programs designed to address substance use and other problems that negatively affect employees' well-being or job performance" Have evolved significantly over time in response to workplace and societal issues.
The Employee Assistance Program (EAP) provides assessment, short-term counseling, referral, management consultation, and coaching services to federal employees, and is available 24 hours a day, 365 days a year. Personal problems can affect the lives of employees both at home and at work.