Miami-Dade County provides retirement benefits for eligible employees through the Florida Retirement System (FRS). The FRS is qualified under Section 401(a) of the Internal Revenue Code and provides a defined benefit (FRS Pension Plan) and a defined contribution plan (FRS Investment Plan) option.
211 Miami continues to offer extensive community resource information and is the only tri-lingual (English, Spanish, Creole) helpline in the country.
Contact the Help Desk at 601.266. HELP (4357) or enter a Help Desk work order.
Whom to Contact for Assistance Or contact Information Technology Services, Help Desk at (305) 995-3705.
Miami-Dade's Employee Assistance Program (EAP) is a confidential service which focuses on assisting those who are struggling with personal problems that may be affecting their ability to function at home, work or in the community.
Dadeschools or contact the Help Desk (305) 995-3705. Users can check the status of a question by entering the assigned confirmation (incident) number on the ITS Self Service Web page . The ITS Self Service Web page can also be ac- cessed from the e-Help Web Page.
As part of the Total Rewards benefits package, University of Miami faculty, staff, and their eligible dependents may be qualified for tuition remission benefits for most credited undergraduate and graduate degree programs.
Be a Florida resident and a U.S. citizen or eligible non-citizen. A student's residency and citizenship status are determined by the postsecondary institution. Questions regarding such status should be directed to the financial aid office or admissions office of the institution the student plans to attend.
Tuition Waiver Program The State of Florida Employee Educational Assistance Program allows each state university and community college to waive tuition and fees for state employees to enroll in up to 6 credit hours of courses per term. However, participation is subject to space-availability.