Water. Water is usually included in the rent in New York, but you may need to set up an account if you own your property. Call the NYC Department of Environmental Protection at 1.718. 595.7000 to find out about opening an account.
Online Access: When the owner receives the first bill, they can register their account online using My DEP Account using the on the bill. For more information visit NYC/DEP. Users can sign up for automatic payments, monthly billing and e-billing.
If you need assistance, please contact 311.
A recent report from WalletHub revealed a grim reality that has been building for years: New York state has the fourth-highest household credit card debt in the nation, totaling more than $82 billion. On average, that's nearly $12,000 in average household credit card debt.
For water and sewer billing inquiries and dispute resolution processes, call 718-595-7000 or Email Customer Service. For more information, visit Customer Service. Property owners facing a lien sale can contact ombuds@dep.nyc or 718-595-6628. Visit Overdue Water & Sewer Charges to learn more.
When a property is sold in New York City, the new owner must alert DEP to the transfer of ownership by completing a Customer Registration Form. This form provides DEP with the appropriate mailing information for future water and wastewater bills.
Cardholder's details: Name, billing address, contact information. Credit card details: Card number, expiration date, CVV code (in some cases). Amount authorized: Confirm the amount to be pre-authorized. Signature: The cardholder must sign the form to authorize the transaction.
Water meters are read once every four hours by an automated meter reading device and bills are generated once every three months for most customers. To learn more about your water meter, visit Water Meter FAQs. Larger residential properties may be enrolled in the Multi-family Conservation Program (MCP).
January, February, March, April, May, June, July, August, September, October, November, and December. Out of the 12 months in a calendar, the year starts with the month of January and ends with the month of December.
New York City properties are assessed for water and sewer services based upon the amount of water consumed between their prior and current water meter readings. Water meters are read in cubic feet (1 cubic foot = 7.48 gallons). We bill in hundred cubic foot (HCF) units 1 HCF = 748 gallons.