If the company won't help over the phone, write a complaint letter and send it to the company's head office. (If it needs to go to a local office, it'll be passed on.) Send all letters by recorded delivery, so you can prove they received it, and always save a copy.
Report a business to Trading Standards To report to Trading Standards, you need to contact the Citizens Advice consumer service. We'll pass your report to Trading Standards and we can also give you advice about your problem. You can: use our online form - you can use this form from 5pm on Fridays to 9am on Mondays.
The NCC is introducing an e-Services portal that allows consumers to lodge complaints against alleged contraventions of the Consumer Protection Act (CPA) by suppliers. Consumers will need to have a registered and approved profile to be able to file their complaints on the portal.
The NCC is introducing an e-Services portal that allows consumers to lodge complaints against alleged contraventions of the Consumer Protection Act (CPA) by suppliers. Consumers will need to have a registered and approved profile to be able to file their complaints on the portal.
10 Effective Ways to Complain About a Company Online Go to the Company Website. The Better Business Bureau. The Federal Trade Commission. Ripoff Report. spam@uce. Yelp. Planetfeedback. Google Your Attorney General.
What Are the Five Major Consumer Rights? Safety. Information. Choice. Voice. Redress.
The other main restriction on who is a consumer is that a consumer must be acting wholly or mainly outside their trade, business, craft or profession.
The Consumer Protection Section's Economic Crimes division assists local law enforcement and prosecutors in identifying, investigating, and prosecuting consumer fraud of a criminal nature. The division consists of four attorneys and three investigators who are dedicated solely to criminal investigations.