When complete, please mail to: Attn: Grievance and Appeals Department, Anthem Blue Cross, P.O. Box 60007, Los Angeles, CA 90060-0007. For claim disputes, please use the Provider Dispute Resolution form. This information is part of the permanent record. Write clearly and legibly.
For help, call us at the number listed on your ID card or 1-866-346-7198.
Medi-Cal Managed Care (Medi-Cal) Anthem Blue Cross is the trade name of Blue Cross of California.
Providers: Telephone Service Center: (800) 541-5555. Provider-Telecommunications Network (PTN): (800) 786-4346. Out-of-State Provider Support: (916) 636-1960.
Customer Care Centers Call 888-831-2246 Option 4 and ask to speak with Dr.
Customer Care Centers Call 888-831-2246 Option 4 and ask to speak with Dr.