Documents can be securely e-mailed at chase. After signing into chase to chase, choose the main menu in the upper left corner and then "Secure messages." Compose a new message, choose the "Add/Remove Attachments" button to attach documents securely.
Process Refunds Online You can process a refund from anywhere using your PC, laptop or mobile device. Simply sign in to Chase to get started. For step-by-step instructions, watch our how-to video. Video Player is loading.
If you're an existing customer, just sign in to chase to send us a secure message. From your accounts page, go to the side menu (the three-line icon in the top left corner) and choose "Secure messages."
Process Refunds Online You can process a refund from anywhere using your PC, laptop or mobile device. Simply sign in to Chase to get started. For step-by-step instructions, watch our how-to video. Video Player is loading.
The dispute process is governed by card network regulations. Depending on the complexity of each case, it can take up to 90 days to resolve a dispute. Timeframes for dispute resolution are established by the payment brands.
To submit a business card dispute, please call the number on the back of your card or write us at: Customer Service, P.O. Box 15299 Wilmington, DE 19850-5299.
Customer email address – the email the client used to make the booking. Billing address – address that you see in the customer's profile. Customer signature (if available) – any document showing the customer's signature. Customer communication – any digital communication with the customer that is relevant to the case.
How to Fight Know when you've received a chargeback. Check the reason code. Check the expiration date. Check the ROI. Collect compelling evidence. Write a great rebuttal letter. Submit your response.
By law, banks are required to make at least the first $225 of a personal check deposit available for use by the next business day 1 . Note that certain checks may take additional time, particularly if it's an international transfer as those may take longer to verify.