Description. Reason Code: 31. Patient cannot be identified as our insured.
PR 31 specifically means that the patient isn't found as a member of the insurance company in question. Whether this means the insurance number isn't submitted correctly or the patient information did not get entered correctly, credentials are not adding up.
The CO 31 Denial Code surfaces when the patient cannot be identified as insured by the payer. In simple terms, this denial signals a mismatch between the patient's details submitted in the claim and the details available with the insurance provider.
This denial means that the claim was denied because the charges are covered under a capitation agreement or managed care plan - in this case, the Medicare Advantage plan.
Denial code 31 means that the patient cannot be identified as our insured. This typically occurs when the insurance information provided by the patient does not match the information on file with the healthcare provider or insurance company.
What is Denial Code PR-31? The claim has been rejected because the payer cannot identify the patient as a covered member. This typically happens when patient details, such as name or ID, differ from the records on file with the insurance provider, preventing coverage verification and causing the claim to be denied.
Denial code 96 is for non-covered charges. It means that there is missing information in the claim, such as a remark code.
Capitation is a payment arrangement for health care service providers. It pays a set amount for each enrolled person assigned to them, per period of time, whether or not that person seeks care.
Denial code 197 means that the precertification, authorization, notification, or pre-treatment requirement was not fulfilled or was absent.