EDI submissions and enrollment Please note – Availity is a trading partner with ODM and medical claims can be submitted using payer ID 0002937.
You must file for a medical appeal within 60 calendar days from the date on the Notice of Adverse Benefit Determination letter.
Anthem and Blue Cross Blue Shield are related, but they are not the same company. While they are both top health insurance providers in the USA, the big difference is that Blue Cross Blue Shield is the umbrella that is made up of several independent companies, and one of these smaller companies is Anthem.
Non-participating providers: Call the number on the back of the member's ID card or call 800-676-BLUE (2583) to reach Provider Services. You can also use chat or secure messaging directly in Availity.
Since Anthem licenses with Blue Cross Blue Shield, it only offers its own health insurance brands in certain states, including California, New York, and a dozen more. If you don't live in a state with Anthem health insurance, you may want to search for your own regional Blue Cross Blue Shield regional company.
Shopping Assistance Individual & Family Plans (under age 65): 1-844-290-7584. Medicare Supplement and Medicare Advantage Plans: 4/1 – 9/30: Mon-Fri, 8 a.m. to 8 p.m. Medicare Part D Plans: 4/1 – 9/30: Mon-Fri, 8 a.m. to 8 p.m. Employer Plan: Contact your broker or consultant to learn more about Anthem plans.
Anthem BCBS of Ohio designed its plans and networks with different needs and budgets in mind to help individuals of all kinds. Anthem is a for-profit managed healthcare company as part of the Blue Cross Blue Shield Association, which consists of over 30 different companies.