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Download a copy, print it, send it by email, or mail it via USPS—whatever works best for your next step.

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If you're not satisfied with your insurer's reply you can make a formal complaint using your insurer's official complaints process. To find out how the complaints process works, look at your policy documents or on your insurer's website.
The insurer can reject your claim if they have reason to believe you didn't take reasonable care to answer all the questions on the application truthfully and accurately. A common example is failure to disclose a pre-existing medical condition.
Things to Include in Your Appeal Letter Patient name, policy number, and policy holder name. Accurate contact information for patient and policy holder. Date of denial letter, specifics on what was denied, and cited reason for denial. Doctor or medical provider's name and contact information.
The claims settlement statutes dictate that companies must handle claims in a responsive manner. However, some of the time frames that are established in the law allow a company up to 60 days to respond to some issues. Most companies will be much more responsive than that.
There are 2 ways to appeal a health plan decision: Internal appeal: If your claim is denied or your health insurance coverage canceled, you have the right to an internal appeal. External review: You have the right to take your appeal to an independent third party for review.
You can submit your application to the department in one of these ways: Recommended: Email the form to consumer.protection@state.mn. Call the Commerce Department's Consumer Services Center at (651) 539-1600 or (800) 657-3602 and speak with an insurance investigator.
Example of a Denial of Coverage Letter Dear Policyholder's Name, We are writing to you regarding your recent claim submitted on Date with the claim number Claim Number. After a thorough review of your claim and policy, we regret to inform you that we are unable to approve your claim for Reason for Claim.