Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.
Documents may be uploaded for online disputes at Experian/upload or submitted by mail. When submitting documents, please only submit copies of documents and not originals. Documents will not be returned to you following the investigation.
Email support@experiandirect for general inquiries. Your email will be redirected to the appropriate department and someone will reach out to answer your questions or address your concerns. Experian will not respond to inquiries regarding a specific individual's credit score through email.
By mail: You can dispute without a credit report by writing to Experian, P.O. Box 4500, Allen, TX 75013. (Printing out Dispute by Mail instructions can streamline the process; you can also scan the completed form and submit it electronically to Experian/upload).
The Contact Experian page provides instructions on how to contact Experian so you can attempt to complete the ID Proofing process by phone. Call (833) 203-6550 during the times indicated to contact the Experian Verification Support Services.
The credit bureaus also accept disputes online or by phone: Experian (888) 397-3742. Transunion (800) 916-8800. Equifax (866) 349-5191.
Documents may be uploaded for online disputes at Experian/upload or submitted by mail.
Content and Tone Opening Statement. The first sentence or two should state the purpose of the letter clearly. Be Factual. Include factual detail but avoid dramatizing the situation. Be Specific. Documentation. Stick to the Point. Do Not Try to Manipulate the Reader. How to Talk About Feelings. Be Brief.
I am writing in regards to the above-referenced debt to inform you that I am disputing this debt. Please verify the debt as required by the Fair Debt Collection Practices Act. I am disputing this debt because I do not owe it. Because I am disputing this debt, you should not report it to the credit reporting agencies.