You can also contact the Benefit Payment Control Office at 609-376-5945 to set up a payment plan, or mail a check to: Bureau of Benefit Payment Control, Refund Processing Section, PO Box 951, Trenton NJ 08625-0951.
Customer service agents at the numbers below can accept your Unemployment Insurance claim over the phone: North New Jersey: 201-601-4100. Central New Jersey: 732-761-2020. South New Jersey: 856-507-2340. Out-of-state claims: 888-795-6672 (you must call from a phone with an out-of-state area code) New Jersey Relay: 7-1-1.
Customer service agents at the numbers below can accept your Unemployment Insurance claim over the phone: North New Jersey: 201-601-4100. Central New Jersey: 732-761-2020. South New Jersey: 856-507-2340. Out-of-state claims: 888-795-6672 (you must call from a phone with an out-of-state area code) New Jersey Relay: 7-1-1.
Code § -14.1. The Division shall issue a demand for refund of unemployment benefits in each case when a determination of overpayment is made. Except in the case of fraud, an individual shall be notified of the demand for refund within four years after benefits were received.
You have the right to appeal an overpayment determination. You must submit your appeal in writing within 30 days of the mailing date on the Notice of Overpayment (DE 1444). You can still submit an appeal after the 30-day deadline, but you must provide the reasons why you missed the appeal deadline.
If you receive an overpayment notice, there are a few options: Make a payment(s) using our online system. Appeal your determination by following the instructions on the bottom of the notice of overpayment (Form B189 - instructions are also here). Request to waive overpayment.
Usually, your claim is dated the Sunday of the week you filed. If you believe your claim should be backdated, you'll need to tell us that over the phone, even if you submit your application online. We will then schedule a fact-finding interview to determine if your claim can be backdated.
To look for the link, sign in to the UC Benefits Dashboard for DUA, MEUC, PEUC, and TRA claims or the PUA Dashboard for PUA claims. Click the link for "View Your Benefit Summary," scroll down to the "Overpayment Determinations" grid and click the link for "Request Waiver."