If you were fired, you may be able to get Unemployment Insurance (UI). Even if you were fired because you could not do the job, you can still get unemployment benefits. But, your employer may try to show that they fired you for reasons that would make you ineligible for benefits.
You have the right to appeal an overpayment determination. You must submit your appeal in writing within 30 days of the mailing date on the Notice of Overpayment (DE 1444). You can still submit an appeal after the 30-day deadline, but you must provide the reasons why you missed the appeal deadline.
✓ If DUA determines that you are not eligible to receive UI benefits, you will receive a written Notice of Disqualification along with information about how to file an appeal. If you file a timely appeal, a hearing will be scheduled. ✓ You must file your appeal within 10 calendar days of the mailing date on the notice.
Our main Call Center can be reached at (877) 626-6800 from a.m. to p.m., Monday through Friday.
If you limit the number of hours you can work or don't accept offers for suitable work for any reason, you may not qualify for benefits. If you quit or are fired from your job, you may not qualify for unemployment benefits. We'll determine your continued eligibility by sending you a questionnaire for you to complete.
You may not be eligible for unemployment benefits if your only source of employment is from working as: An employee of a non-profit or religious organization. A worker trainee in a program run by a nonprofit or public institution. A real estate broker or insurance agent who work only on commission.
If the Massachusetts Department of Unemployment Assistance (DUA) says you cannot get Unemployment Insurance (UI) benefits, you can ask it to look at your case again. This is called appealing a denial. You must file your appeal within 10 days of the date on the notice DUA sends to you.
If you have been overpaid unemployment benefits, you will receive a Notice of Determination from the Department of Unemployment Assistance (DUA). You will be required to repay the amount of benefits that you were overpaid. The full balance owed is due immediately.
Your unemployment benefits are taxable. If you want taxes withheld from your weekly benefit payments, you must tell us this when you file your claim. To do this, you may: Fill out the tax withholding section of UI Online.