Request City Services with OAK311: illegal dumping, graffiti, potholes, encampments, building maintenance, and urgent infrastructure issues.
Please report all non-emergency issues online at this page. For urgent issues, call 311 or (510) 615-5566.
Report a Missing. Person. Call or Text 911. 455 7th Street. Oakland, CA 94607. .oaklandca/resources/missing-person. Report a Missing Person. 911. Text-to-911 911 Enter 911 without spaces or hyphens and text the reason for your emergency. Polly Klaas Foundation. .pollyklaas. 800-587-4357.
Filing a Claim The City of Oakland has a standard claim form that can be used for your convenience. You can file the form electronically at claims@oaklandcityattorney, or you can send the form by mail to: Oakland City Attorney's Office, 1 Frank H. Ogawa Plaza, 6th Floor, Oakland, CA 94612.
Please report all non-emergency issues online at this page. For urgent issues, call 311 or (510) 615-5566.
Please report active infrastructure emergencies to OAK311 by dialing 311 or (510) 615-5566.
Emergencies includes downed trees or tree limbs, flooding or sewer overflows, and street signal outages. Please report all non-emergency issues online at this page. For urgent issues, call 311 or (510) 615-5566.
Immediate Non-Emergency If you'd like to talk to someone in regards to a non-emergency situation, please call 1-800-TELL-CHP (1-800-835-5247).
For non-life-threatening issues, please use the following non-emergency numbers: OPD: (510) 777-3333 and Public Maintenance: 311 or (510) 615-5566. This helps keep 911 lines open for genuine emergencies and reduces response times for critical situations.
Large potholes, particularly if they are sharp-edged and could damage vehicles, should be reported for emergency response to the Department of Customer Services, 877-858-4804. Or, if you'd like - for Non-Emergency Situations Only - Report an Issue and let us know where the problems are.