There is a 30-day waiting period before you can request Service. If you purchased a home warranty in a recent real estate transaction or are renewing your home warranty, you may immediately use your home warranty.
After signing up for a home warranty plan with American Home Shield, there is a 30-day home warranty waiting period before you can make service requests to repair or replace the covered parts of your home's malfunctioning systems and appliances.
American Home Shield was recently sued in a new TCPA class action alleging the warranty provider left prerecorded voicemail messages without consent.
For homeowners: There is typically a 30-day waiting period. If you purchased a home warranty last week, you'll have to wait a few more weeks before you can place a claim. For home buyers: If you get a home warranty when you buy your home, there is no waiting period.
Call the corporate office at (901) 701-5000.
Because moisture and condensation can become trapped within the unit when it is covered, a tarped A/C often causes more harm than good. For these reasons, we do not recommend covering an air conditioner. This recommendation goes for all products including: Basic AC covers.
Frontdoor is obsessed with taking the hassle out of owning a home. Frontdoor owns multiple home service brands including HSA, OneGuard, Landmark and American Home Shield, which is the largest provider of home service plans in the U.S., as measured by revenue.
Here are the additional items for which we can provide coverage: Roof Leak Repair (included with the ShieldPlatinum plan but can be added to the ShieldSilver and ShieldGold plans), Electronics Protection, Pool & Built-in Spa Equipment, Guest Units (under 750 square feet), Septic Pumps, and Well Pumps.
All 3 of our home warranty plans include coverage up to $5,000 per air conditioning system (per 1-year term) for ducted central and electric split and package units, geothermal, evaporative coolers, wall air conditioners, and mini-splits.