If you have an urgent bond or tenancy-related enquiry, you can call our Contact Centre on 1300 366 311 Monday to Friday between 8.30am – 5.00pm (excluding public holidays). Use this form to submit a non-urgent enquiry about your rental bond.
Applying for your bond refund When your tenancy ends, you can apply to the RTA for your bond refund. If you have a QGov account, you can submit an online bond refund claim . Alternately you can post the signed Refund of Rental Bond (RTA Form 4).
In rooming accommodation the maximum bond is equal to four weeks rent, unless weekly rent is more than $500. In moveable dwelling tenancies the maximum bond is equal to two weeks rent. However if electricity is supplied in the lessor's name and individually metered bond can be 3 weeks rent.
Tenants/residents or property managers/owners can submit an online bond refund form via RTA Web Services or the paper-based Refund of rental bond (Form 4). The completed paper-based form can be submitted via: RTA Web Services or. post: RTA, GPO Box 390, Brisbane Q 4001.
If the tenant and lessor agree on the refund of the bond, in part or in full, a refund form (Form 4) signed by all parties can be lodged with the RTA. A refund is usually completed within 2 to 3 days.
Tenants/residents or property managers/owners can submit an online bond refund form via RTA Web Services or the paper-based Refund of rental bond (Form 4). The completed paper-based form can be submitted via: RTA Web Services or. post: RTA, GPO Box 390, Brisbane Q 4001.