Rental providers or their property manager must lodge their renter's bond with the Residential Tenancies Bond Authority (RTBA). The RTBA is an independent government body that holds bonds in trust during rental agreements.
Visit rentalbonds.vic.au and sign in to RTBA Online. Select 'Manage your bonds'. Enter your bond number, address details or renter surname and select 'Search for bond'. Select 'Transfer this bond' then 'tenant' as the transfer recipient, and 'electronic' for the transaction method.
By definition, the term “refunding” means refinancing another debt obligation. It is not unheard of for municipalities to issue new bonds in order to raise funds to retire existing bonds. The bonds which are issued to refund older bonds are called refunding bonds or pre-refunding bonds.
Tenant's guide - The Residential Tenancies Bond Authority (RTBA) Online.
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To apply for a refund you will need to complete a Bond Refund form and email it to rb@act.au. Please read the instructions carefully. You should not sign a Bond Refund Form prior to the refund amounts being entered. Completed forms will be processed within 14 days.
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In most cases, a bond cannot be more than one month's rent. A rental provider can only ask for a higher bond when either: the weekly rent for the property is more than $900. VCAT has set a higher bond for the property.