Under DUTIES SUMMARY, begin each job with a descriptive opening statement that indicates primary responsibilities. The Pocket Resume is a PDF form you can fill out with your education, work history, and references, print, cut and fold.You may attach your resume and cover letter. The docu- ments need to be in PDF or Microsoft Word format. 2. You'll want to tailor your resume to address the specific knowledge, skills and abilities (KSAs) requested in the job opportunity announcement (JOA). Guidance below is to help you format and present your content in a clean, concise way, for the benefit of the employer. Gov , the vec or a workforce services agency where you live if you live outside of Virginia. Resumes and Cover Letters. Samples, tips and resources for perfecting your resume and crafting your cover letter. Q) Do I have to fill out an application?