Cover letters provide a unique opportunity to express your professional personality to potential employers. Please be advised that resumes, letters of reference, etc., submitted with your application become the property of the City of Franklin and cannot be returned. Click on the job title, and then Apply, to complete the application. You can use Remove if you want to delete an application without completing it. Ideally, your cover letter is a one-page proposal to fill an important business need that you've identified in your research about the job. Professionally written reference letters, that your references can sign, edit and add to. Many reference givers and personnel managers prefer them. 1. Decide who to ask. You have a lot of options when it comes to getting a referral.