File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
Residents can call 311 to report issues such as potholes, overgrown medians and missed garbage service. 311 also accepts and processes service requests for Miami-Dade County and the City of Miami such as bulky waste pickup, mosquito inspections and illegal dumping.
The Florida Department of Agriculture and Consumer Services' Division of Consumer Services is the state's clearinghouse for consumer complaints, information and protection.
One-third of the county is located in the unique and world-famous Everglades National Park. The stunning City of Miami, five miles east of Coral Gables, is the seat of Miami-Dade County. It is also home to one of the world's largest ports, PortMiami, which logged a record 5.3 million multiday cruise passengers in 2018.
If you wish to report a Code Compliance violation, you may do so by calling 311. You may also contact us by calling (305) 416-2087 between 8 AM and 5 PM.
If the contractor involved is state licensed, you need to also file a complaint with the State of Florida Department of Business and Professional Regulation (DBPR). For information on the filing of complaints with DBPR, please call 305-470- 5617.
Residents can call 311 to report issues such as potholes, overgrown medians and missed garbage service. 311 also accepts and processes service requests for Miami-Dade County and the City of Miami such as bulky waste pickup, mosquito inspections and illegal dumping.