Backorder Letter To Customer In Illinois
Description
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FAQ
For example, a customer wants to buy a particular flower plant. But the item is currently unavailable for sale. If the customer sees the message 'Available on Backorder', they still can order it, but will have to wait longer than usual to get the flower.
Once again, it depends on the manufacturer, supplier, the company, and the product itself. On average, it takes between 14 and 21 days to fulfill a backorder. In some cases, it can take even longer than that. If it's a matter of only a few days, customers will most certainly be patient.
1 Explain the situation Apologize for the inconvenience and thank them for their patience and understanding. Avoid using vague or generic terms like "delayed" or "temporarily unavailable". Instead, use specific and clear language like "backordered until date" or "out-of-stock until date".
An item on backorder is an out of stock product that is expected to be delivered by a certain date once it is back in stock. Businesses will often still sell products on backorder with the guarantee to ship them to the buyer once their inventory has been replenished.
