Starting your email with “Dear,” is always a good, professional option—especially if you know the name of the person you are addressing. Including their name is more personal and shows that you care about the business relationship.
Use "Dear". It is one of the most preferred salutations in all forms of business communication. Although "Hello" and "Greetings" are sometimes used, whenever in doubt, use "Dear."
“Dear Name, …” Use this salutation when you're addressing someone or sending business documents such as a cover letter to show your respect, professionalism, and politeness. In this case, you can use “Dear” followed by a person's title (Mr., Ms.) and their last name: “Dear Mr.
You might want to use a less formal greeting in your business correspondence when you know the recipient's name. You could begin your email or letter with "Dear Name" or "Hello Name." It is also appropriate to use "Dear Title" as an opening greeting if you know the professional title of the recipient.
Open with “Dear” only if it's appropriate Most business situations allow this opening to be used, but if you feel it may not be appropriate, simply starting off with the recipient's name is a good alternative.
You may have noticed that fewer and fewer people begin their letters and notes with "Dear." Many people, including business etiquette consultants, say that one is never wrong by being formal, but one can often be completely wrong if they are too casual."
Salutations for business letters The most formal salutation is Dear, title, then the last name. If you're unsure of the person's pronouns, it's a good idea to use Dear First and last name or Dear First name. When you don't know the recipient's name, you can use Hello or Greetings.