Tips for writing a successful complaint letter Structure. Address the letter to a real person. Be honest and straightforward. Maintain a firm but respectful tone, and avoid aggressive, accusing language. Include your contact information. Tell them what you want. Do not threaten action. Keep copies and records.
Example of a Claim Settlement Letter We are writing to inform you that we have completed our evaluation of your claim filed under policy number Policy Number regarding Brief Description of the Claim. We are pleased to offer a settlement amount of Settlement Amount.
Tip for Drafting an Effective Settlement Letter Be concise. Your letter might be 20-30 pages long if your claim is complex. Be organized. Reread your letter to make sure you haven't said anything that the opposing party can twist around to use against you. Be polite and professional.
Treat the following as a set of general guidelines: Gather complete information before you start writing. Describe your injuries and medical treatment. List your medical expenses, lost wages, and non-economic damages. Make a settlement demand. Include a deadline for legal action if you want to, but don't bluff.