Form 9465 can be included electronically with an e-filed return or paper-filed. When filing a paper return, complete Form 9465, attach it to the front of your client's return before mailing. They should receive a response to the request for installment payments within 30 days.
Or: For individual tax returns, call 1-800-829-1040, 7 AM - 7 PM Monday through Friday local time. The wait time to speak with a representative may be long. This option works best for less complex questions.
WHY THE IRS REJECTS INSTALLMENT AGREEMENT REQUESTS. The IRS typically rejects an installment agreement request for one of three reasons. If the IRS determines that your living expenses do not fall under the category of “necessary,” your agreement will more than likely be rejected.