Walmart takes all reported concerns or allegations seriously. We confidentially review each ethics allegation to determine if any law, policy or the Code of Conduct has been violated and assign for investigation where appropriate.
Certain policies are mandatory and must be included in your employee handbook. For example, California employers must have a written harassment, discrimination and retaliation prevention policy. Including these policies clarifies for employees their rights and obligations, and protects you from potential liability.
We encourage you to direct your individual complaints, concerns, ideas, and suggestions relating to your own work-place issues to a salaried member of management, by contacting the Global Ethics helpline, 1-800-WMETHIC (1-800-963-8442), or through utilizing the "Open Door" policy (PD-27).
You may also contact our customer service team at 1-800-925-6278 (1-800-WALMART). For Sam's Club support, please visit the SamsClub Help Center.
(800) 925-6278 Walmart / Customer service
Human Resources. Our team creates environments for associates to thrive as high performers. We match people's passions and talents to the needs of our business. In order to be the best advocates and allies for our associates, we're looking at the world of HR through the lens of innovation.
Retaliation against associates who raise concerns or questions about misconduct will not be tolerated. All reports to Ethics & Compliance are treated as confidentially as possible, and if you choose, you may report your concern anonymously to the extent allowed by law.
Ask a Question or Report a Concern Talk to your manager, next-level manager, People Lead, Ethics & Compliance, or Legal. 800-963-8442 (1-800-WM-ETHIC) in the U.S., Canada, and Puerto Rico, or your local phone number which is listed at the end of our Code.
Standard Documents Equal Employment Opportunity and Anti-Discrimination Policy (CA) Disability Accommodations Policy (CA) Anti-Harassment Policy (CA) Anti-Retaliation Policy (CA) Harassment, Discrimination, and Retaliation Prevention Policy (CA) Religious Accommodations Policy (CA)
The topics included in the employee handbook should cover the employer's mission statement, equal employment opportunity statement, contractual disclaimer and at-will employment statement (where allowed), purpose of the employee handbook, and background information on the company.