The performance management process consists of a series of stages where managers and employees manage goals, monitor performance, and assess outcomes. Traditional performance management systems follow a typical cadence of quarterly, bi-annually, or annual reviews.
Integrated performance management processes support continuous improvement. Since the HR team owns performance data, it can take responsibility for tracking performance and identifying opportunities for improvement.
In short, HR acts as a facilitator in performance management, providing the people on the ground with the tools they need to benefit from its processes. Enabling successful performance management is a critical HR function, ensuring its value to employees, management and the organization itself.
HR managers should participate in reviews that involve behavior as well as performance. Most employees and managers only have reason to discuss performance issues during the review process, but employees who struggle with company policy should be approached by HR as well as their direct supervisors.
Performance management plans must also be flexible so they can be adjusted as organizational objectives change along the way. The employee should be actively involved in the planning process because this increases satisfaction and motivation to improve. HR plays a key role in performance management.
HR's role includes: Determining whether a PIP is needed. Administering the PIP in conjunction with the manager to prevent bias toward the employee. Providing ongoing guidance to the manager and employee throughout the PIP.
In conclusion, the role of managers in fostering engagement and overseeing performance management is indispensable. It not only creates a more dynamic and responsive workforce but also drives organisational success through improved productivity, innovation, and financial performance.
Whose role is performance management? People managers are central to performance management. They should help employees see the connections between organisational and individual objectives, give feedback that motivates employees and helps them improve and hold them to account.
What is Performance Management? An ongoing, continuous process of communicating and clarifying job responsibilities, priorities, performance expectations, and development planning that optimize an individual's performance and aligns with organizational strategic goals.