Consumer Protection Agency In Virginia In Clark

State:
Multi-State
County:
Clark
Control #:
US-001WG
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Description

The Federal Fair Credit Reporting Act regulates the use of information on a consumer's personal and financial condition. The most typical transaction which this Act would cover would be where a person applies for a personal loan or other consumer credit. Consumer credit is credit for personal, family, or household use, and not for business or commercial transactions. Also, this Act can apply when a person applies for a job or even a policy of insurance when certain investigations are made of the applicant.


Investigative Consumer Reports are special types of consumer report not commonly used by credit and collection professionals. This report differs from the typical report used for the extension of consumer credit because it is can include information regarding a consumer's character, general reputation, and personal characteristics obtained through interviews with neighbors, friends, business associates, etc.

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FAQ

The Consumer Agency provides the public, consumers as well as business operators, with relevant and up-to-date information concerning legal rights and obligations in transactions with consumers including issues concerning the security of measurements and products.

The Consumer Protection Section of the Office of the Attorney General of Virginia provides protection to consumers from fraud, deception, and illegal practices in the marketplace.

Five local entities that protect consumer rights are Federal Trade Commission (FTC), Consumer Financial Protection Bureau (CFPB), National Association of Consumer Advocates (NACA), Consumer Protection Division (CPD) and Better Business Bureau (BBB).

Education The Department helps consumers make wise purchasing decisions by informing them about the laws that protect them, explaining what they should know about a business, and letting them know what their responsibilities are to protect themselves.

It aims to protect consumers against poor-quality products and services and unfair business practices or contract terms with regards to transactions, repairs, refunds and delivery.

Please call the Consumer Protection Hotline at (800) 552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia. Our business hours are a.m. to p.m., Monday through Friday.

You may complete a complaint form online or download one of our complaint forms. For further assistance call our Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia.

Established in 1877, the Virginia Department of Agriculture and Consumer Services (VDACS) promotes the economic growth and development of Virginia agriculture, provides consumer protection and encourages environmental stewardship.

Virginia Consumer Protection Act – The Virginia Consumer Protection Act of 1977 was created to “promote fair and ethical standards of dealing between suppliers and the consuming public.” Virginia Automobile Repairs Facilities Act - provides protections for consumers considering having repair work done on their vehicle.

The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by: collecting complaints and conducting investigations. suing companies and people that break the law.

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Consumer Protection Agency In Virginia In Clark