First contact the seller. If that does not work, contact a consumer complaint agency. If that does not bring satisfaction, consider other options, such as arbitration or filing a lawsuit.
10 Effective Ways to Complain About a Company Online Go to the company website. Contact the Better Business Bureau. Contact the Federal Trade Commission (FTC). Check out the Ripoff Report. Email spam@uce. Try Yelp. Post on Planet Feedback. Google your attorney general.
Education The Department helps consumers make wise purchasing decisions by informing them about the laws that protect them, explaining what they should know about a business, and letting them know what their responsibilities are to protect themselves.
The first step in resolving a consumer problem is to contact the business that sold the product or performed the service. A letter to the manager can be the most effective method. The letter should clearly outline the product purchased, explain the problem and state the resolution you're seeking.
Explanation: The first step you should take before contacting a government consumer agency with a complaint is to write a complaint letter to the company. This allows the company a chance to address and resolve the issue internally before involving external parties.
Use this four-step system to deliver excellent customer service: Listen. Let the customer voice their complaint without interruption. Acknowledge. Say you understand and are sorry for the situation. Solve. Offer the dissatisfied customer real solutions, telling them what you CAN do for them. Thank.
Before you make a complaint, gather any documentation about the sale of the product or service first. These documents can include: Sales receipts. Warranties.
Welcome to the 17th District of California. A note from Rep. Ro Khanna: I am proud to represent the 17th Congressional District of California, which encompasses cities in Santa Clara and Alameda counties that together are known as Silicon Valley.
Alameda County is governed by a five-member Board of Supervisors directly elected by voters in their respective districts. The Board of Supervisors is responsible for providing policy direction, approving the County budget, and representing the County in a number of areas including its special districts.
Much of the Government of California is in practice the responsibility of county governments such as the Government of Alameda County, while municipalities such as the City of Oakland and the City of Berkeley provide additional, often non-essential services.