Dear Sir: I request hardship delivery of my mail at . The mail is currently delivered to a cluster box which I believe is not ADA compliant. I use a wheelchair and am not able to get to the current cluster mail box from either my wheelchair or the drivers seat of my van.
To request door delivery, you need to submit PS Form 1528, Request For Exception To Current/Proposed Delivery Mode Due To Physical Hardship and the required documentation, including a statement from a doctor. The doctor's statement should indicate you are unable to collect your mail from a curb or centralized mailbox.
Make a quick call or visit your local post office. They'll be able to give you advice on the best location and they may even give you approval for the relocation. Consider weather exposure. When relocating your mailbox, consider the effects of weather conditions, like snow plows burying it in winter.
In order to move your mailbox you must FIRST, get authorization from your local post office to do so. Once you have authorization the post office will instruct you on where & when it can be moved, to accommodate both you & your carrier.
Assuming your curbside mailbox is not in compliance, the USPS can require you to relocate the mailbox to comply with the standard regulations in order to receive mail.
Contact the local Post Office before erecting, moving or replacing mailboxes and supports.
Make a quick call or visit your local post office. They'll be able to give you advice on the best location and they may even give you approval for the relocation. Consider weather exposure. When relocating your mailbox, consider the effects of weather conditions, like snow plows burying it in winter.
Click on “Delivery Instructions” next to your shipment tracking number. The system will ask you to login to your USPS account (you can set one up at that time, if you don't already have one). Follow the prompts to see if your address is eligible and to then specify instructions for delivery.
Skip the trip to the mail box and get your mail hand-carried directly to your door if you have “an illness or handicap which would present a physical challenge for an individual to retrieve mail.” First, get a doctor's statement that indicates you are unable to collect your mail from a curb or centralized mailbox.
Remember that parcels need to be collected from your local Post Office counter, as they do not fit into a postbox. Mail will only be delivered to your door if you have chosen the Speed Services Courier's Door-to-Door option.