If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service issues.
To begin the precomplaint process, you must contact the Postal Service Equal Employment Opportunity Office through the online Postal Service EEO efile application at or by writing to: NEEOISO – EEO Contact Center, PO Box 21979, Tampa, FL 33622-1979, within 45 calendar days of the ...
§ 3022.12 Pleadings filed in response to a complaint. (a) Unless otherwise ordered by the Commission, the Postal Service shall file its answer to a complaint within 20 days after the complaint is filed.
Claims against the postal service can be tricky because the law with respect to these types of claims is unique. Unfortunately, injured parties cannot simply file a lawsuit against postal service like you would against any other negligent driver. Instead, you must comply with the Federal Tort Claims Act (“FTCA”).
You can make a complaint about problems with your mail service online, by phone, or in person at a USPS facility. To file a complaint online, select the topic below "What's the reason for your inquiry?" ... Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager.
The best way to reach an actual human in them USPS customer service is to dial their customer service phone number 1-800-275-8777 (1-800-ASK-USPS). The USPS offers Live customer service on this phone from 8 a.m. to 8.30 p.m. EST Monday through Friday and from 8 a.m. to 6 p.m. EST on Saturday.
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager.
Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777). Customer Service representatives are also available to take your calls: Monday through Friday from a.m. to p.m. Eastern Time (Alaska and Hawaii are a.m. - p.m. ET)
If your mailpiece has not arrived within 7 days from its date of mailing, you can: Submit a search request in the Missing Mail application, OR. Call your Consumer Affairs representative via 1-800-ASK-USPS (1-800-275-8777) and they can complete a search request on your behalf, OR.
Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777). Customer Service representatives are also available to take your calls: Monday through Friday from a.m. to p.m. Eastern Time (Alaska and Hawaii are a.m. - p.m. ET)