Yes, they do send a letter out. Congratulations on paying off! As someone who worked in collections on their behalf, my advice to everyone is to keep these letters safe. Keep a picture or scanned copy.
Balances do not typically include interest because interest is charged as you go. Payoff amounts are slightly higher than outstanding balance because they are calculating the accrued interest between the last statement and your payoff date.
The payment of a salary, debt, wager, etc. the time at which such payment is made. the consequence, outcome, or final sequence in a series of events, actions, or circumstances: The payoff was when they fired him.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
The statement is provided by the mortgage servicer and can be requested at any time. Accurate payoff information is crucial for managing financial decisions related to property ownership.